Shipping & Returns
Every pair of Thinking Panties® is individually handcrafted based on your selection. All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Due to the COVID-19 pandemic, expect delivery delays due to safety precautions and limited transportation availability across all shipping carriers. We ask for your patience and kind understanding during these unprecedented times.
We’re proud to offer everyday FREE Standard USPS Shipping for orders over $35
If you need your order sooner, please select priority shipping at checkout. Priority shipping typically takes 1 to 3 business days post-dispatch to arrive at your doorstep.
Thinking Panties® is a line of gift/souvenir underwear that you can write on. Once you have written a message and surprised your special one with this gift, no returns or exchanges can be made. Duh!
If you are not satisfied with your Thinking Panties® purchase, you may return or exchange any unworn, unwashed, or defective underwear with all original tags in its original packaging within 30 days of receiving your order. Refunds will be credited back to the original purchasing card. If the item has been specifically customized under your request, no returns or exchanges can be made.
1- If you need to try the panties on, do so over your own undergarment.
2- Make sure you are not wearing any lotion, makeup, deodorant, jewelry, etc.
3- Do not remove, bend or damage any tags attached to the product.
IMPORTANT: We reserve the right to refuse returns on any of our Thinking Panties® products that do not meet acceptable hygiene and health standards. Some other restrictions may apply.
And YES, you can exchange your purchase for a different color, style, or size, given the guidelines mentioned above are met, for free!
Send us an email to request an exchange shipping label at: email@example.com
Before you go, please note that it takes about 5 days for us to process a return or exchange upon its receipt.
If you have any questions, we are happy to help. Send us an email to: firstname.lastname@example.org
Are you Thinking Panties yet? 😉