Shipping & Returns
Every pair of Thinking Panties® goes through a process of quality control. After receiving your order confirmation email, all orders are processed within 1 to 5 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
*Due to the recent COVID-19 pandemic, expect delivery delays due to safety precautions and limited transportation availability across all shipping carriers. We ask for your patience and kind understanding during these unprecedented times.
We’re proud to offer everyday FREE Standard USPS Shipping for orders over $35
If you need your order sooner, please select priority shipping at checkout. Priority shipping typically takes 1 to 3 business days to arrive at your doorstep post-dispatch.
Suppose you are unsatisfied with your Thinking Panties® purchase. In that case, you may return or exchange unworn, unwashed, nondecorated, or defective underwear with all original tags in its original packaging within 30 days of receiving your order. Refunds will be credited back to the original purchasing card. If the item has been customized explicitly under your request, no returns or exchanges can be made.
1- If you need to try the panties on, do so over your undergarment.
2- Ensure you are not wearing any lotion, makeup, deodorant, jewelry, etc.
3- Do not remove, bend or damage any tags attached to the product.
IMPORTANT: We reserve the right to refuse returns on any Thinking Panties® products that do not meet proper hygiene and health standards. Some other restrictions may apply.
Please send us an email to request an exchange shipping label at: email@example.com.
Before you go, please note that it takes about five days for us to process a return or exchange upon its receipt.
If you have any questions, we are happy to help. Please send us an email at: firstname.lastname@example.org.
Are you Thinking Panties yet? 😉